The VPN service is free and anyone with a valid CRSid can use it. You do not need to apply to use the VPN, because it uses a Network Access Token username and password - similarly to the Eduroam wireless network. 

Detailed setup instructions for the VPN can be found on the UIS VPN help page.  Note that setup will vary depending on which system you are using and you should make the appropriate selection from the dropdown list on the left of the UIS VPN help page for simple to follow instructions.

If you can't see your device listed, this may mean that your own operating system is not supported. This means you will be unable to use a VPN to access the University's central data system. Here, it is useful to consider some alternatives to the VPN service include: 

• Access to online journals for which the University has a subscription - mostly available through your Raven account
• Other Cambridge websites using Raven to authenticate user access

We recognise that setting up a VPN can be a testing and complicated process, and much of the information available online about VPNs is somewhat technical and laden with jargon. 

If you don't feel comfortable setting up your own VPN following the instructions, we recommend you contact your local Computer Officer or the UIS Service Desk, whom you can contact in the following ways: 

• Email: servicedesk@uis.cam.ac.uk
• Phone: 01223 332999

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