Click & Collect enables current staff and students to request books to be retrieved from the University Library’s modern collections.
Our Click & Collect service requires a large number of staff and lots of time to run. However, all users can book to Browse, Borrow & Read (borrowing is possible if your membership currently permits this). By using Browse, Borrow & Read where you can, you enable the Library to provide more services to more people.
To request books, fill in the form here: https://www.lib.cam.ac.uk/search-and-find/open-shelf-fetching-ordering-form
You will be required to log in with Raven.
Click & Collect users can collect five books at one time. Appointments must be made to collect these books safely from the main entrance of the University Library, and you must bring appropriate ID (including a University card or other photo ID). Once your requested books are retrieved and processed, we will email you to invite you to book an appointment to collect your books. You will need to wait for us to send this email to book an appointment; appointments cannot be booked in advance of this notification. You will be able to collect items 09:00 - 18:20 Monday to Friday, and 11:15 - 15:45 Saturday.
To enable this service to run safely and consistently throughout the term, it is really important that you order only what you need and that your orders are collected on time.
Please note that there are no toilet facilities near the collection point, and parking spaces are limited.
The collection limit is 5 University Library items per person in one appointment.
Please allow 2 working days (excluding weekends) for returned items to be removed from your account. Please bear this in mind when making an appointment to collect more requested items.
If you only need one chapter or article from a print book or journal, please consider using the Scan & Deliver service instead.
Important:
To request books for collection:
To minimise contact between users and staff we can only deal with collections of requested items when you come to the physical library and will not be able to accept returned items. Please see the ‘Returning library books’ tab instead. For all other enquries please check the University Library website or email library@lib.cam.ac.uk and we will do our very best to help.
Appointments should only be booked when you have received your confirmation email that your book has been fetched.