The Reader Services division comprises the Reader Services Desk, the Reading Room, West Room, Inter-Library Loans and Helpdesk. Reader Services staff are responsible for providing Outreach opportunities and Orientation and Study Skills sessions for readers.

Head of Division - Libby Tilley

Reader Services Manager - Rose Giles

Head of ILL - Alison Zammer

Reader Services Supervisor (RSD and Outreach) - Liam Austin

Reader Services Supervisor (Reading Room, West Room and Research Skills) - Alex Fisher

Reader Services Assistants' Team Leader - Steve Stacey

Rotas - Simon Cage

11/01/2021

• Special Ops - International returns and Lost Books checking.

09/01/2021

• Recalls have been switched off until further notice. Tracker templates have been updated.

06/10/2020

• Click and Collect pages and quick links

24/07/2020

• Scan and Deliver tracker templates added - Zero Contact Services 

25/06/2020

• New page added - Zero Contact Services tracker templates

20/06/2020

• New page added - Library exhibitions around Cambridge

02/04/2020

• Active recalls are to be cancelled. Tracker templates have been updated.

16/03/2020

• The Coronavirus Reader FAQ can be found here. The admissions queue request tracker templates will be updated to include information for: if the Library is open, if the Library is closed but staffed, and if the Library is totally closed.